Leisure Travel Technology

Built for every kind of
leisure travel business.

Whether you run a traditional agency, an OTA, an airline holiday brand, a DMC or a loyalty programme, Vibe gives you the technology to compete, grow and win.

One platform, every leisure model. Flights, hotels, transfers, car hire, packages and bespoke itineraries. Sold online, in-store, via a call centre, or through B2B partners.

Book a 60-min demo
Where do you fit?

Agencies, OTAs & Airline Holidays

Retail, online and airline-branded leisure sales, all on one platform.

B2B, Wholesale & Loyalty

Distribute through trade partners or power a rewards programme.

Media & Travel Clubs

Content-led and membership travel brands, built to convert readers into bookers.

What you can sell

Every product your customers want to book in one place.

Vibe connects to a broad range of content sources so you can offer a complete travel experience, not just a partial one. Everything displays together, prices clearly, and books cleanly.

Flights

Multi-GDS, NDC and direct connections. Fares displayed clearly with full ancillary options at the point of booking.

Hotels

Global hotel content from multiple providers, with flexible rate display, room-type selection and add-ons all within the booking flow.

Car Hire & Transfers

Ground transport sold seamlessly alongside flights and hotels. No separate booking flows, no friction for the customer.

Dynamic Packages

Let customers assemble their own trip from live components, or surface pre-built packages. Either model, fully priced and bookable.

Bespoke Itineraries

Multi-centre, multi-night and complex trip-building for customers who want more than a standard package can offer.

Ancillaries

Ancillary upsells built into the booking flow. More revenue per transaction, with no disruption to the customer's booking.

AI add-on

Ask, search, book. All in one chat.

The Vibe AI Chatbot is an AI-powered booking assistant, available as an add-on to the platform. It guides customers through flight, hotel and package searches, then hands them off to confirmed live results on your storefront.

The bot guides. The platform always confirms. Every answer it gives points to a real, live result, never a static or invented one.

How it works
Live on Cassidy Travel
1. Customer asks a question in the chat widget
2. The AI searches live inventory, in real time
3. It links the customer to the confirmed result
4. The customer books on the platform, the source of truth
Search & discovery

Flights, hotels and packages, answered instantly.

Availability questions get answered in chat, then hand off to live search results on your storefront.

Support & payments

Booking and balance queries, without a call.

Authenticated customers get booking details and payment options, redirected to the secure payment page.

Always on

Routine queries handled 24/7.

Keeps customers moving toward checkout and reduces support volume outside staffed hours.

Who it's for

Whatever kind of leisure business you run, Vibe fits.

We work across the full spectrum of leisure travel. The platform is flexible enough to adapt to your business model, rather than asking you to adapt to it.

Travel Agencies

Traditional & Independent Agencies

Give your agents the tools to book quickly and accurately, while giving your customers an online experience that competes with the OTAs. A fully branded, omnichannel storefront covering online, in-store and call centre, with mid-office capability built in and support from a team who understand agency life.

✓ Consumer-facing booking site, fully branded
✓ Agent desktop with full content access
✓ Mid-office business rules engine included
✓ Call centre mode for phone bookings
OTAs

Online Travel Agencies

A high-performance platform built to handle volume. Fast search, clean booking flows and flexible pricing rules, with the content depth and merchandising capability that online customers expect.

✓ High-speed search and pricing engine
✓ Merchandising and upsell tools built in
✓ Multi-currency and multi-language support
✓ Outbound API connections to metasearch platforms such as Skyscanner
Airline Holidays

Airline Holiday Brands

Purpose-built for airline holiday operations. Tight integration between flight inventory and accommodation, with packaging rules, yield management and a consumer experience that reflects the quality of your brand.

✓ Deep airline seat and fare integration
✓ Dynamic and semi-flexible packaging
✓ Capacity and yield control tools
✓ Branded consumer and trade storefronts
B2B & Trade

B2B, DMCs & Loyalty Programmes

Distribute your product through the trade or power a loyalty redemption programme. Vibe supports multi-storefront, multi-brand and white-label models so your technology works for every distribution channel you operate.

✓ Trade and B2B portals with agent logins
✓ Loyalty scheme integration and points redemption
✓ Multi-brand and white-label storefronts
✓ API distribution for third-party partners
How you sell

Every channel your business uses, one platform.

Your customers book in different ways. Some want to do everything online. Others prefer to call. Some come through trade partners. Vibe handles every channel from the same platform, with the same content, priced consistently.

No separate systems to maintain. No gaps in the booking experience. No version of your business that gets left behind.

See how it works

Online

A fully branded consumer site with fast search, clean checkout and a booking experience that converts.

Call Centre

An agent view of the same content and prices, so bookings on behalf of customers are quick and accurate.

Retail

In-store agents see live content with the tools to research, compare and book without switching systems.

B2B & Trade

A trade portal your partners actually want to use, with the right content, margins and booking workflows.

Platform updates

A platform that keeps you ahead of the market.

Vibe runs on a single shared codebase. So when we improve the platform, every leisure client benefits automatically. No version gaps, no waiting for your plan to catch up.

And because we embed AI throughout our build process, we test faster, catch issues earlier and ship improvements more frequently. Your platform keeps moving even when you have other things to focus on.

Recent leisure updates
All clients
✓ NDC airline content expansion
✓ Search performance improvement 42% faster
✓ Dynamic packaging enhancements
✓ Loyalty redemption module updated
✓ Multi-centre itinerary builder improvements
Content & distribution

More content. Better margins.

NDC alongside GDS means access to richer fare families and seat ancillaries.

Conversion

A booking experience built to convert.

Clean search and clear pricing, designed around how customers actually shop for travel.

Operations

One platform. Every channel.

One set of business rules, one view of bookings, one mid-office. No channel silos.

Where do you want to go?

Three ways to work with Vibe.

Whether you're just getting started or ready to push further, Vibe scales with your ambition. Pick the stage that fits where you are right now.

Get online

Start selling travel properly

A fully branded booking platform with everything you need to go live and start trading. GDS and NDC content, mid-office included, and a storefront that looks the part from day one.

  • ✓Branded consumer booking site
  • ✓GDS and NDC flight content
  • ✓Hotels, transfers and ancillaries
  • ✓Mid-office business rules engine
  • ✓Reporting and booking management
See what's included →
Most popular
Grow online

More channels, more content, more conversion

For businesses already trading online who want to do more. Add sales channels, expand your content range and start distributing through metasearch.

  • ✓Everything in Get online
  • ✓Omnichannel — online, call centre and retail
  • ✓Dynamic packaging
  • ✓Metasearch connectivity (Skyscanner and more)
  • ✓Multi-currency and multi-language
See what's included →
Glow online

The full platform, fully unleashed

For businesses ready to lead. Advanced merchandising, loyalty integration, API distribution and the full business rules engine. Everything Vibe can do, working for you.

  • ✓Everything in Grow online
  • ✓Loyalty and rewards programme integration
  • ✓Advanced merchandising and upsell tools
  • ✓API distribution for third-party channels
  • ✓Custom front-end via API
  • ✓Dedicated account management
See what's included →
We get it

The challenges of running a leisure travel business right now.

The challenge

"We need to compete with the OTAs but we can't match their technology budget."

Vibe gives independent and mid-market leisure businesses enterprise-grade platform capability at a price that makes sense for your size.

The challenge

"Our platform can't handle everything we sell, so we end up using multiple systems."

Vibe is built to handle the full complexity of a leisure business. One platform, one booking record, one source of truth.

The challenge

"Our technology doesn't reflect the quality of our brand. Customers know it."

Vibe is fully white-labelled. Your brand, your colours, your domain.

The challenge

"Every industry change, we're last to react."

We build ahead of where the market is going. When these become standard, you're already there.

In their words

Leisure businesses that found a better platform.

Leisure

"Vibe provides all we need to grow our customer base, conversions and online bookings. The platform just works, and the team genuinely cares about our success."

Cassidy Travel
Leisure

"Vibe gave us everything we needed, the website, the mid-office, proactive support and fresh ideas. They're a real partner, not just a supplier. Top marks."

JTA Holidays
Ready?

See what running your leisure business on Vibe looks like.

One 60-minute conversation, built around your business, your product range and your sales channels. A live platform demo. Honest answers from people who understand leisure travel.

No scripts, no pressure. Just a clear picture of whether Vibe is right for you.

Book your demo
Built around your leisure business. We'll focus on what matters to you.
• 60 minutes focused on your specific business model
• Built around your product mix and sales channels
• Live platform demo, not a slide deck
• With someone who understands leisure travel
Book your 60-minute demo