Vibe AI Chat

Posted 21/05/2026 by Martin Eade

Vibe AI Chat
Vibe AI Chat is live. And we're just getting warmed up.

Your customers browse when it suits them. Not when it suits you. Saturday morning over coffee. Sunday night on the sofa.
If they can't get an answer on your site, they close the tab and move on. Vibe AI Chat fixes that. Booking queries, balance questions, flight lookups — handled, 24/7, without your team lifting a finger.

Oh, and you can call it whatever you like. Cassidy Travel called theirs Ask Cassie. Your bot, your brand. That's the Vibe partnership in a nutshell. You get on with selling holidays. We handle everything else.

Aaron Cassidy at Cassidy Travel says it better than we can: "Ask Cassie has been great for helping our front and back-office teams speed up numerous aspects of their roles. It has helped our customers self-serve more effectively on the website, while also supporting our team with itinerary creation and getting new sales over the line. Our team have all adopted Ask Cassie, from Juniors to Senior Consultants that have been with Cassidy Travel for over 30 years!"

And this is just the start. We've got more AI tools in the pipeline that are going to change how travel agencies operate. Watch this space.

Feel Vibe's power

In under an hour*

60 minutes is all it takes for one of our industry-savvy specialists to pinpoint exactly how Vibe can make your business more agile, direct and in tune with the needs of your customers. Book a demo using the button below, and one of our team will be in touch.

* We’ll be as quick as we can.