Vibe announces two new senior roles

Posted 20/09/2021 by Sam Cook

  • Newly created role of Client Service Manager to be taken by existing employee Laura Travis to lead the support team.
  • Additionally, Rob Marshall recruited to fill newly created role of Software Tester – with recruitment under way for further appointments.
  • News forms part of recently launched new value proposition to respond to post-COVID recovery needs of suppliers and customers globally.

Monday 20th September, 2021 – Stevenage, United Kingdom: Today Vibe – the leading international provider of booking technology solutions to the travel industry – has announced the creation of two new senior roles.

The newly created role of Client Services manager will be filled by current Vibe employee Laura Travis to oversee the support team and introduce new processes to enhance knowledge. Laura has been with Vibe for over three years and her background includes an additional three years at sister company P&P Group, as well as companies such as TUI and Mark Warner. Additionally, Vibe has hired Rob Marshall to fill the newly created role of Software Tester to ensure the highest possible product output for suppliers and customers. Rob joins from and has over 16 years of industry experience as a software tester, including eight years at Virgin Holidays. Today’s news is a direct result of the July launch of a new value proposition responding to the post-COVID recovery needs of suppliers and customers globally – including creating many new services such as a quarantining solution, a multi-centre trips tool, and a duty-of-care tool. Currently Vibe is recruiting to fill the role of a Web Designer & Developer and several further roles will be announced over the coming months.  


Matthew Chapman, Co-founder & Chief Technology Officer (CTO) of Vibe comments: “I would like to congratulate Laura on her promotion to this newly created role and welcome Rob to the Vibe family. With the recovery firmly underway we are 100% focused on helping our customers and suppliers to capitalize on every single opportunity, not only to return to pre-COVID levels but to diversify and find new revenue sources. These two new roles – plus others we are recruiting for and will announce more about soon – have been directly created to drive that and I don’t doubt that the experience of Laura and Rob is already bringing huge value to all of our customers and suppliers.”

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