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Thought leadership
The world is not getting safer.
Regional conflict in the Middle East. Rising cyber threats targeting businesses of every size. State-sponsored actors probing critical infrastructure. The threat landscape in 2026 is complex, fast-moving, and unforgiving.
For a travel tech company handling client data and payment information every single day, that context is not abstract. It is operational reality and it is something I think about constantly.
What We've Built
I believe that information security done properly is not a department. It is a discipline. It has to be woven into everything, or it means nothing.
At Vibe, that belief shapes how we operate every day. We hold three active certifications:
ISO 27001 - The international gold standard for information security management.
PCI DSS - Rigorous controls around payment card data, protecting our clients and their customers.
Cyber Essentials - UK government-backed baseline security, independently verified.
These are not badges on a wall. They are the output of a culture we have deliberately built.
The Audit Result
Following the successful completion of our initial ISO 27001 audit a year ago, we've now completed our first surveillance audit.
Zero major findings. Zero minor findings.
But the moment that meant most to me came from the auditor directly. Our ISO 27001 lead auditor (someone who has reviewed lots of programmes across many organisations) told us that our approach to monitoring and measuring ourselves against our information security objectives is the best he’s seen.
I'm not sharing that to boast. I'm sharing it because it validates something I have always believed: if you do the work properly, with genuine rigour and honest self-scrutiny, the results follow. You shouldn't need an auditor to tell you where you stand. We know before they walk through the door.
Why It Matters to Our Clients
You trust us with sensitive data. Booking records. Customer details. Payment flows.
That trust is not something this business takes lightly. Our certifications are the formal, independently verified evidence that it is well placed; that we have the controls, the processes, and the accountability to protect what you hand us.
Security as a Competitive Differentiator
Too many companies treat compliance as a threshold. Something to hit and forget. I've never understood that approach.
Compliance is the floor, not the ceiling. Our information security programme is a living system. It evolves as threats evolve. We hold ourselves to it because it is the right thing to do, and because in an environment where a single cyber incident can destroy client relationships overnight, that posture is not just responsible. It is a commercial advantage.
What's Next
We continue to invest. In tooling. In training. In the people and processes that keep our clients protected.
Security is never finished. But results like this confirm what I have always believed: if you build it right, with real commitment not lip service, it shows.
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